Shipping Policy

We aim to deliver your orders quickly and safely across India.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary depending on location, courier availability, and unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping may be offered on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.

Delayed Deliveries

While we try our best to deliver on time, delays may occur due to:

• Weather conditions
• Courier issues
• Festivals or public holidays
• Incorrect shipping details provided by the customer

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders delayed or lost due to incorrect addresses may not be eligible for replacement or refund.

Undelivered Orders

If an order is returned due to failed delivery attempts or customer unavailability, re-shipping charges may apply.

Damaged Package

If the package appears damaged during delivery, please avoid accepting it or record proper proof and contact customer support immediately.

Customer Support

For shipping-related queries, contact:

ragway.com@gmail.com